Privacy Policy

Inkwell Academy

Last Updated: June 2026

1. Introduction

Welcome to the Inkwell Academy Privacy Policy. This policy explains how Inkwell Academy (“we,” “our,” or “us”) handles personal information.

We are committed to protecting your privacy and ensuring that your personal information is collected, processed, stored, and used responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, learning platforms, forms, and digital resources.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Contact Number
  • Parent or Guardian Information (where applicable)
  • School Name
  • Grade Level
  • Country or Province
  • Account Login Information

Website Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Referral Sources
  • Session Information
  • Cookies and Analytics Data

3. How We Use Your Information

We may use your information to:

  • Provide educational services and resources
  • Process memberships and subscriptions
  • Deliver worksheets and downloadable content
  • Respond to enquiries and support requests
  • Send newsletters and educational updates
  • Improve our website and learning experience
  • Monitor website performance and security
  • Comply with legal obligations

4. Newsletter and Marketing Communications

If you subscribe to our newsletter or educational updates, we may send:

  • New learning resources
  • Science experiments
  • English activities
  • Mathematics activities
  • Community updates
  • Educational opportunities

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

5. Learner Information

Some of our services may be used by learners under the age of 18.
Where required, parental or guardian consent may be requested before collecting certain information from minors.
We do not knowingly collect unnecessary personal information from children.

6. Premium Resources and Memberships

Certain resources may only be available to registered members.

When accessing premium content, we may collect:

  • Membership status
  • Download activity
  • Login information
  • Resource usage data

This information is used solely to manage access and improve the learning experience.

7. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve user experience

You may disable cookies through your browser settings; however, some website features may not function correctly.

8. Third-Party Services

We may use trusted third-party providers, including but not limited to:

  • Google Analytics
  • Google Workspace
  • YouTube
  • Firebase
  • PayFast
  • Email Marketing Providers
  • Website Hosting Providers

These providers may process information necessary to perform services on our behalf.

9. Data Security

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss
  • Theft
  • Alteration
  • Misuse
  • Disclosure

Security measures may include:

  • Password-protected systems
  • Secure hosting environments
  • Firewalls
  • SSL encryption
  • User authentication controls

While we strive to protect personal information, no online platform can guarantee absolute security.

10. Information Sharing

We do not sell, rent, or trade personal information.

Information may only be shared:

  • Where required by law
  • To comply with legal obligations
  • To protect users and the public
  • With service providers supporting our operations
  • With parental consent where appropriate

11. Your Rights

Under Protection of Personal Information Act, 2013 (POPIA), you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information where legally permissible
  • Withdraw consent
  • Object to certain processing activities
  • Lodge a complaint with the Information Regulator of South Africa

12. External Links

Our website may contain links to external websites, social media platforms, affiliate partners, or educational resources.
We are not responsible for the privacy practices of third-party websites.
Users should review the privacy policies of external websites before providing personal information.

13. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time.
Updates will be published on this page with the revised effective date.
Continued use of our website after updates constitutes acceptance of the revised policy.

14. Contact Information

Inkwell Academy

Website: inkwellacademy.org
Email: hello@inkwellacademy.org

For privacy-related requests, corrections, or concerns, please contact us using the details above.
Please also review our Terms of Use for the conditions governing access to Inkwell Academy services.

By using Inkwell Academy and its services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.